Issue: I bought a new computer and so I needed to transfer my files from the old computer to the new one. I have Onedrive and so instead of copying it on an external storage device, I decided to cut and paste the files in my Onedrive client folder to sync with my Onedrive online storage. On my new computer, when I try to access my files and folders in Onedrive some of the folders are empty and I am missing many files and folders. Onedrive online storage does not have the missing files and folders either
Cause: The internet connectivity may have prevented the files and folders placed in the Onedrive client folder from syncing and copying all the files and folders into Onedrive online storage.
Solution1: To resolve this issue, go to the old computer and then copy the files from the Onedrive client folder and put them on an external storage and then transfer them to the new computer. If you still want to store them or make a backup on Onedrive online then you can sync that folder with Onedrive online storage.
Solution2: Log into the old computer and then make sure you are connected to the internet and try to sync the Onedrive client folder with Onedrive online storage.
Solution3: If you do not see the Onedrive client icon to help sync your Onedrive client folder with Onedrive online then go to Regedit as a local administrator and go to this the file at this location Registry Editor –>Computer–>HKEY_LOCAL_MACHINE–>Software–>Policies–>Microsoft–>Windows–>Onedrive. In the Onedrive registry, double click on the “Default” file and change the value from 1 to 0. Now make sure Onedrive is installed and then click on the Onedrive client icon in the Status bar area and then right-click on it and click “Sync” to sync your files and folders.